PRIVACY POLICY

Effective Date: August 4, 2025

VXTFUH (“we”) provides services for artificial plants, woven planters, and resin pots through vxtfuh.com (“the Website”). This policy details how we collect, use, and protect your personal information, covering all interactions such as browsing the website, purchasing products, and registering an account.

1. Personal Information We Collect and Its Uses
1.1 Information You Provide Directly
When you engage in the following actions, we may collect:

Contact Information (name, mailing address, phone number, email): Used for order processing, shipping notifications, and customer support.
Payment Information (credit card number/third-party payment account): Encrypted by certified service providers to process transactions.
Account Security Information (password, security questions): Protects your account from unauthorized access.
Communication Records: Descriptions of inquiries and solutions retained during customer service interactions.
1.2 Information Collected Automatically
We may collect the following through technologies like cookies:

Device Identifiers (IP address, browser type): To optimize website compatibility and monitor for fraud.
Interaction Data (link clicks, time spent browsing): To analyze the popularity of product pages.
Geolocation (country/city level): To match localized promotional activities.
1.3 Information Provided by Third Parties
We may receive data from the following partners:

Payment Processors (e.g., PayPal) to verify transaction validity.
Logistics Providers (e.g., FedEx) to synchronize delivery status.
Data Analytics Platforms (e.g., Shopify) to enhance website functionality.
The core purposes of collecting this information include fulfilling order contracts, sending promotional offers (which you can unsubscribe from at any time), preventing fraud, and continuously improving product design.

2. Cookies and Tracking Technologies
We enhance our services through the following:

Necessary Cookies: Maintain the status of items in your shopping cart and ensure account login security.
Analytics Cookies: Track the popularity of the artificial plant series pages.
You can disable cookies through your browser settings (which may affect ordering functionality) or enable Global Privacy Control (GPC) signals to refuse data sharing.

3. Principles of Sharing Personal Information
We only share necessary information in the following scenarios:

Service Fulfillment: Providing shipping addresses to courier companies for delivery.
Legal Obligations: Responding to court subpoenas or legitimate requests from government agencies.
Business Partnerships: Using non-identifying data for joint promotions with marketing partners.
With Your Consent: For any other purposes with your explicit agreement.
In the past 12 months, we have not sold user data.

4. Your Statutory Rights
Under the laws of your residence (such as California's CCPA or the EU's GDPR), you have the right to:

Access: Obtain a copy of your personal information we hold.
Correct: Modify any incorrect contact information in your account.
Delete: Request the removal of unnecessary order cache data.
Opt-Out: Click the unsubscribe link in marketing emails.
Portability: Request your shopping history in a common format.
To exercise your rights, please email support@vxtfuh.com, and we will respond within 15 business days upon verifying your identity.

5. Commitment to Data Protection
Child Protection: We do not knowingly collect information from users under 16. If discovered, such information will be deleted immediately.
Anti-Fraud Measures: Payment information for pot orders is transmitted using AES-256 encryption.
Retention Period: Order records are kept for 7 years (as required for tax purposes), and dormant accounts are anonymized after 3 years.
Cross-Border Transfers: We utilize EU standard contractual clauses (SCCs) to ensure the security of international data transfers.
Contact Us
For privacy-related questions, please contact us via:

Responsible Entity: VXTFUH LLC
Email: support@vxtfuh.com
Mailing Address: 910 Arlington Terrace, Fayetteville, Arkansas