TRACK YOUR ORDER

You can track your order delivery status through the following methods:

1. Official Logistics Tracking Platform
Real-Time Tracking Channel:
https://www.17track.net/en
Enter your tracking number to obtain the global shipping status.

2. How to Obtain Your Tracking Number?
Automated Email:
After your order is shipped, an email will be sent to your registered email address (with the subject line containing "Shipped").

Account Inquiry:
Log in to your account on the website → "My Orders" → Click on the corresponding order details.

3. Common Issues Handling
Missing Tracking Number
→ Check your spam folder → Log in to your account for confirmation → If still no results, please contact customer service.

Tracking Information Not Updating
→ There may be no updates for up to 48 hours during transit.
→ International transfer stages usually update every 72 hours.

Handling Abnormal Delays
If the tracking status has not been updated for more than 5 business days:

Take a screenshot of the current tracking page.
Send an email to support@vxtfuh.com.
4. Customer Support Channels
Please contact us immediately if you encounter the following situations:
Email: support@vxtfuh.com

Note: Customs delays, extreme weather, and other unforeseen circumstances may cause interruptions in logistics. Thank you for your understanding.